Privacy Policy

Last Updated: Sept 7th 2024

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Ascend Goalkeeping Academy (“AscendGK”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.ascendgk.com (“Site”). This Privacy Policy outlines how we collect, use, and protect your information when you interact with our Site.

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1. Information We Collect

We collect different types of information depending on how you use the Site. This includes:

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1.1 Personal Information

When you register for services, contact us, or make a purchase, we may collect personal information, including but not limited to:

• Name

• Email address

• Phone number

• Payment information (via third-party processors)

• Any other information you provide during communication or service bookings

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1.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit the Site, such as:

• IP address

• Browser type and version

• Pages you visit on our Site

• Date and time of your visit

• Referral source (e.g., the website from which you arrived)

This information helps us understand how visitors use the Site and improves our services.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To process bookings, provide goalkeeping training services, and communicate with you regarding your sessions.

• Customer Support: To respond to your inquiries, requests, and support needs.

• Marketing and Communication: To send you promotional content, updates, or newsletters (you can opt-out at any time).

• Site Improvement: To monitor and improve our Site's performance and user experience.

• Compliance: To comply with legal obligations and protect the rights of Ascend Goalkeeping Academy

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3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers (such as payment processors) to facilitate services on our behalf.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

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4. Third-Party Links

Our Site may contain links to third-party websites, including our partner Sogilty (www.sogilty.com). We are not responsible for the privacy practices or content of these external websites. Please review the privacy policies of those third parties before providing any personal information.

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5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect non-personal information about your interactions with the Site. This helps us improve your browsing experience. You can control cookie preferences through your browser settings, but disabling cookies may affect certain functionality of the Site.

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6. Data Security

We are committed to protecting your personal information and take reasonable security measures to prevent unauthorized access, use, alteration, or disclosure of your data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information.

• Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in any promotional email we send you.

To exercise any of these rights, please contact us at ascendgoalkeepingacademy@gmail.com

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8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

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9. Children’s Privacy

Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information promptly.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on the Site, and your continued use of the Site after such changes indicates your acceptance of the revised Privacy Policy.

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11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Ascend Goalkeeping Academy
Email: ascendgoalkeepingacademy@gmail.com
Phone: 317-579-5253
 

This Privacy Policy is intended to inform you of your rights and how we protect your privacy. Please read it carefully before using our Site.